Accessibility and AODA
CADTH is fully committed to the intent of the Accessibility for Ontarians with Disabilities Act. We are committed to eliminating barriers and improving accessibility for persons with disabilities in a manner that respects dignity, independence, integration and equality of opportunity. CADTH welcomes persons with a disability to use their own assistive devices when accessing products or services. These assistive devices may include but are not limited to: support persons, service animals, communication aids, cognition aids, mobility aids and medical aids.
To request a copy of our policy or to provide feedback on the way we provide products and services to customers with disabilities, please submit your request through our website or by writing to us at:
600-865 Carling Avenue
Ottawa, ON, K1S 5S8
Attn. Human Resources
Customers can expect to receive an acknowledgement within two (2) business days from date of receipt. Response time to the feedback will depend on the nature of the issue, but will not exceed 15 business days, unless there are extenuating circumstances involved.