Evidence Base for Virtual Primary Care


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Project Line:
Health Technology Review
Project Sub Line:
Technology Review
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Access to health care has been identified as an important social determinant of health and a key driver of health outcomes. Virtual care may help to address barriers to accessing primary health care services faced by individuals, including those with unique needs or circumstances, but it also has the potential to exacerbate existing inequities in access to care experienced by certain groups, which warrants taking a closer look at all of its effects.

This report — aimed at identifying and organizing evidence and summarizing key findings on the clinical effectiveness, cost-effectiveness, patient and provider experiences and preferences, and equity considerations of virtual primary care — included 60 relevant reports. We summarized 6 systematic reviews and organized 54 additional reports into annotated reference lists.