Contact Us

We are headquartered in Ottawa, with staff located across Canada. We welcome enquiries.

If you are considering making a product or service request, or enquiring about providing input into our work, you might find it helpful to visit the relevant sections of our site for more information.

If you are a journalist, please visit our media page for contact information and resources. 

Designated Privacy Officer

The Vice-President, Corporate Services, is our designated Privacy Officer. If you have questions or concerns about the collection, use, or disclosure of personal information, or general questions about privacy, please contact: [email protected].


Business Hours 8:00 a.m. to 4:00 p.m. EST
Monday to Friday 
Holiday Schedule
Address 865 Carling Ave., Suite 600
Ottawa, ON Canada K1S 5S8
Telephone Tel: 613-226-2553
Toll Free:1-866-988-1444
Fax Fax: 613-226-5392
Toll Free Fax: 1-866-662-1778 
Email [email protected]


Address 154 University Ave., Suite 300
Toronto, ON M5H 3Y9
Telephone Tel: 613-226-2553
Toll Free:1-866-988-1444
Fax Toll Free Fax: 1-866-662-1778
Email [email protected]

Other Resources

Health Canada
For information regarding regulation and/or licensing approval, please contact Health Canada, the national governing body that provides licensing approval of medical technologies for use within Canada.

Pricing and Availability
For information on the price, availability, indication, or use of a drug or other health technology, please contact the relevant manufacturer.

Personal Medical Advice 
We do not provide medical services or advice to individual patients. If you have a medical problem, please contact a qualified health professional. For medical coverage issues, please contact your insurance provider.

If you require technical assistance with the website, contact [email protected].


National Capital Region's Top Employers 2024 logo

A National Capital Region’s top employer

National Capital Region's Top Employers 2024 logo

We are proud and excited to share that our organization has been named one of the National Capital Region's top employers for 2024.

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